# PingoLine

> Next-Gen Cloud PBX, Call Center, and Automated Order Confirmation Call Telephony Platform in Bangladesh.

PingoLine (https://pingoline.com) provides scalable B2B cloud VoIP telephony solutions designed for Bangladeshi businesses, e-commerce stores, and customer service teams.

## Core Capabilities
- **Automated Order Confirmation Calls:** Automatically places phone calls to customers when new orders are placed (e.g. WooCommerce). Customers press 1 to confirm, 2 to cancel.
- **Interactive Voice Response (IVR):** Multi-level voice menus, ACD call queues, agent ring groups, and custom audio greetings.
- **Web Phone & SIP Extensions:** In-browser WebRTC softphone with support for desktop/mobile softphones (Zoiper, MicroSIP) and IP desk phones (Grandstream, Fanvil, Yealink).
- **Call Recording & Realtime Analytics:** Full call recordings, supervisor wallboard, and live metrics.
- **CRM & Developer API:** REST API (`https://pingoline.com/api/v1`) and signed Webhooks for custom integrations.

## Pricing Plans (BDT / Month)
- **Starter (599 BDT/mo):** 3 Extensions, 1 Concurrent Call, 1 IVR, 24-hr recording history.
- **Business (999 BDT/mo):** 10 Extensions, 5 Concurrent Calls, 3 IVRs, 500 MB storage, 1 free IP number, 300 bulk calls & WooCommerce integration.
- **Growth (1,999 BDT/mo):** 25 Extensions, 10 Concurrent Calls, 5 IVRs, 1 GB storage, 1 free IP number, 1,000 bulk calls & full API.
- **Enterprise (3,750 BDT/mo):** 50 Extensions, 15 Concurrent Calls, Unlimited IVRs, 2 GB storage, 1 free IP number, 3,000 bulk calls, 1,000 BDT call credit.

## Quick Links
- Website: https://pingoline.com
- Client Portal / Register: https://pingoline.com/register
- Support: support@pingoline.com
- API Documentation: https://pingoline.com/changelog